Support

Email support@deckiverse.app and we'll get back to you as soon as we can.

Common questions

I didn't get the confirmation or password-reset email.

Check your spam or promotions folder for an email from noreply@deckiverse.app. Open the link on the phone where Deckiverse is installed.

How do I cancel Premium?

Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → profile icon → Payments & subscriptions → Subscriptions.

Some cards from my collection weren't recognized.

The import matches each row by set code and collector number. Rows it couldn't confirm are under Binder → "Needs review".

How do I delete my account?

See Delete your account.